Enquiry Process

Step 1: Contact us via Call or Email

Call us at: Our office 6569 6992 or Yolanda 8160 6622 or Jason 9002 1778
Email us: Jason@mojox.com.sg

Step 2: Share With Us Your Needs

Let us know more details of your event! Please include the following information:
– Event Date & Time:
– Location of your Event:
– Type of Event:
– No. of Pax:
– Interested Activities:
– Total Budget:
– Other Special Requirements:
 

Step 3: Receive Quotation in 24 Hours

Once we have received your requirements and budget, we will send you a quotation or recommendations within 24 hours (1 working day).

If you do not receive a quotation from us, the email had most likely landed up in your spam folder. Do give us a call to check if we take more than a day to receive a reply!

 

Booking Process

Step 1: Send In Booking Details or Endorse on Quotation to Confirm

Send in your booking details or endorsed quotation to: Jason@mojox.com.sg

Step 2: Receive Official Invoice Within 4 Hours

Once we’ve receive a booking, we will reply with an Confirmation Invoice within the next 4 hours on working hours. If you have an urgent booking, please call us immediately for us to process the urgent order as soon as possible.
 

Step 3: Make 50% Deposit 

A 50% deposit is required for all our services and packages. You can find the bank details on the Confirmation Invoice. Deposit payment can be made by the following methods:

1) Bank transfer
2) Mailing of Cheque to our office address
3) Cash payment at our office
4) PayPal – subjected to 4% PayPal fee

For urgent events which are less than 5 working days away, we only accept bank transfer, PayPal or cash payment.

Step 4: Receive Manpower & Logistic Details

Once we’ve received the deposit, we will proceed to arrange the manpower and logistics for the event. An confirmation email will be sent to you 1 – 2 weeks prior to the event which will include the following information:

1) Flow of event
2) Names of staffs coming for the event
3) Point of contact of Event IC